Help! (how to get)
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Geostatistical questions/algorithms
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The first place to look for answers about algorithms in WinGslib is "GSLIB: Geostatistical Software Library and User's Guide. The WinGslib help system does not go in the detail of the geostatistical algorithms in GSLIB. It is available for example on Amazon or Barnes & Noble.
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"Geostatistical Reservoir Modeling" is a good introduction to the subject. Also available on Amazon or Barnes & Noble.
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WinGslib contains an online help with a short description of the programs. Here is a copy of the help file.
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Also available is a straight html version.
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Send your questions to the WinGslib mailing list. This is the best way to get a fast answer, from other users or from ourselves. We follow the list and will not leave a question unanswered. You are more likely to get a fast answer this way than through direct email to us.
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WinGslib use
Download the Getting Started Guide (in pdf format) and its corresponding data.
In addition, the WinGslib mailing list is the best way to get fast answers. -
WinGslib problems (installation, bugs)
If the question is of fairly general nature, we suggest you post questions to the mailing list. Alternatively, if you are fairly sure you found a bug, please fill out a bug report.
License problems
I received an email saying my permanent license is attached but I can't see any attachment.
It can happen that we forgot to attach the license file, but in most cases, the problem is that some mail readers don't recognize WinGslib license files as attachment. Check the end of the email for a few lines looking like:
7 WinGslib Ni SHORT NORMAL STANDALONE ADD 1_KEYS NiL NiL NEVER NiL CL_ND_LCK NiL 2F634014 NiL NiL NiL 5_MINS NiL NO_CHK_TAMPER NiL 6NV2Q7D8L7
Copy the whole text into a text editor such as NotePad and save that file as lservrc (the first character is a lower case 'L') in your WinGslib installation directory. If this doesn't work, contact us by email.
I copied the license file in the WinGslib installation directory but I still get a message saying that I am using the demo license.
Make sure the file has the correct name: it should be lservrc, the first character being a lower case 'L'. Also check that the file does not have an extension. Windows can put a .dat extension to files without telling it clearly.
You might not realize
that the file has an extension because Windows Explorer sometimes hides the file
extensions. To display the extensions: in Windows Explorer, go in the WinGslib
installation directory and select Tools|Folder Options... Select the View tab, and deselect the option that says "Hide file extensions for
known file types".
When trying to run WinGslib, I get the following error:
Insufficient resources available, possibly
out of memory.
Code: C8001007
The problem is due to non-ASCII characters in the user login name or in the computer name. Using only standard ASCII character will solve the issue.
Supported platforms
Will WinGslib work on Windows Vista?
No. At this point, WinGslib up to version 1.4 will not run on Vista. Microsoft has introduced changes in Vista related to security that break the compatibility with previous versions of Windows. We are looking into the options to get WinGslib to run on Vista.
Will WinGslib work on 64-bit operating systems?
No. WinGslib has not been tested on 64-bit operating systems.
Will WinGslib work on Windows XP (except 64-bit, see above)?
Yes. WinGslib runs on all versions of Windows, from Windows 95 to Windows XP.
Will WinGslib work under VirtualPC on Mac?
No. The issue is license management - the third party license management tool (Rainbow's SentinelLM) we are using does not support this platform. Although WinGslib will work on the demo license, it won't on a permanent license.
Other issues
Can I try WinGslib 1.4 for 30 days if I my demo license for version 1.2 or 1.3 has expired?
Yes. All you will need to do is download the new version and install it. The license file you receive when you purchase WinGslib will still be valid.
Where can I find more information about WinGslib and discuss with other users of the software?
A mailing list is
available:
Do I have access to all the features of WinGslib when downloading it and using it with the demo version?
Yes. It is fully functional in terms of features. It is, however, limited in time and after 30 days, you will not be able to save or run models, or view results.
The program reports that it cannot find the GSLIB executables, what should I do?
You need to download the GSLIB90 executables from the gslib.com web site in order to be able to run the GSLIB programs. You will still be able to generate the GSLIB parameter files even if the executables are not available.
What is a PostScript viewer?
The plotting utilities in GSLIB (histogram, scattergram, variogram map, ...) generate PostScript files. These files can be sent directly to a PostScript printer or viewed using a program such as Ghostscript. We recommend you install a PostScript viewer (Ghostscript is available free of charge from Aladdin). Check out our links page for a link to the web site.
Which version of GSLIB should I use?
You will need the latest GSLIB90 executables for WinGslib to run properly. This version is 2.907, which has been made available on this web site on May 30, 2000. If you are running an older version or GSLIB77, you should definitely download the new one.
I have found a bug in WinGslib, what should I do?
Fill out the bug report form with as much detail as possible. The form is available on the Bug reports page.
When will the bug be fixed and when will an update be available?
Depends... if it is a
major bug, we will work as fast as possible to fix it. A new release will be
then made available immediately for download.
If it is a small problem, especially one with an available workaround, we will
fix it but possibly wait until we have a substantial improvement over the
previous release to build a new version.